Frequently Asked Questions

Everything you need to know about ordering from Philly’s Studio.

  • For Signature Collection cakes, please allow a minimum of 14 days’ notice where possible.
    For Bespoke Commissions, longer lead times are recommended, particularly for weddings, sculptural designs, or peak dates.

  • Philly’s Studio is based in Hertfordshire (Hemel Hempstead), with collection details confirmed upon booking.

  • Yes — Philly’s Studio specialises in both Signature Collection cakes and Bespoke Commissions.
    Bespoke cakes are individually designed around your occasion, aesthetic, and creative brief.

  • Yes — signature designs include curated flavour options, and bespoke commissions can explore more tailored flavour pairings depending on design and season.

  • All allergen information is provided clearly, and every order is prepared with food safety and compliance in mind.
    However, as cakes are created in a home kitchen environment, traces of allergens may still be present.

  • Philly’s Studio does not directly copy another artist’s work.
    Instead, inspiration can absolutely be used to create something original, personal, and art-led.

  • Yes — wedding cakes are available as bespoke commissions and are tailored to your style, scale, and event vision.

  • Bookings are confirmed once your date, design, and payment terms are agreed.

  • Collection is standard, and delivery options may be discussed depending on location, scale, and design requirements.

  • Bespoke cakes are individually priced based on:

    Design complexity

    Size

    Structural work

    Florals / sugar / wafer artistry

    Time investment

    Each piece is created as edible art.

Explore the Signature Collection for curated designs, or submit a Bespoke Enquiry for something truly personal.